Acceptance of Terms of Use

By using, visiting, or browsing the EFX Inc. (EFX) website (the "Website"), you accept and agree to these Terms of Use. If you do not agree to these Terms of Use, you should not use the Website.

Modifications to the Terms of Use

EFX reserves the right to update the Terms of Use at any time without notice. The most current version of these Terms of Use can be reviewed by clicking on the "Terms of Use" hyperlink located at the bottom of the pages on this Website. The most current version of the Terms of Use will supersede all previous versions.


Any information submitted on the Website is subject to the EFX Privacy Policy, the terms of which are incorporated herein.

Personal Use

Unless otherwise specified, the content on the Website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or offer for sale any information contained on, or obtained from, the Website.

Your Conduct on the Website

By accessing the Website, you agree not to upload, post, email or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Website. You also agree not to interfere with the servers or networks connected to the Website or to violate any of the procedures, policies or regulations of networks connected to the Website, the terms of which are incorporated herein.

Use of Information Submitted

EFX is free to use any comments, information, ideas, concepts, or techniques contained in any communication you may send to eFX without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving this Website or other websites.


Some of the hyperlinks on the Website may lead to other websites that are not controlled by, or affiliated with, EFX. In addition, other websites may link to this Website. EFX has not reviewed these websites and is not responsible for the content or privacy policies of these websites. 


You are responsible for maintaining the confidentiality of your username(s), password(s), and your account(s), as well as all activities that occur under your account(s). You hereby agree to indemnify, defend, and hold us, our licensors, licensees, distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives and assigns (collectively, the "Indemnified Parties") harmless from and against any and all losses, damages, liabilities and costs (including settlement costs and any legal or other fees and expenses for investigating or defending any actions or threatened actions) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these terms of use or claims arising from your use of the eFX website and/or your account(s). You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Limitation of Liability

EFX makes reasonable efforts to include accurate and up-to-date information on the Website; however, EFX makes no warranties or representations as to the accuracy of this information. EFX assumes no liability or responsibility for any errors or omissions in the content of the Website, any failures, delays or interruptions in the delivery of any content contained on the Website, any losses or damages arising from the use of the content provided on the Website, or any conduct by users of the Website.


Intellectual Property

The elements of this website, including text, graphics, logos, designs and photographs, are protected by United States and international copyright laws. They should not be reproduced or used without express permission from EFX. 

STAR WARS and all logos, characters, artwork, stories, information, names, and other elements associated thereto are the sole and exclusive property of Lucasfilm Ltd. All rights reserved. Used by EFX under official authorization by Lucasfilm Ltd. 

MARVEL and all logos, characters, artwork, stories, information, names, and other elements associated thereto are the sole and exclusive property of Marvel Characters B.V.. All rights reserved. Used by EFX under official authorization by Marvel. 

Back to the Future TM and © Universal Studios, a division of NBCUniversal

Warranty and Refund Policy

Your 100% satisfaction with our products is very important to us. You may return items sold and fulfilled by EFX Inc. or any of our Authorized Retailers or International Distributors for a refund or exchange within 30 days of the original purchase date (NOT THE DATE THAT YOU ULTIMATELY DECIDE TO UNPACK THE PRODUCT.) Please contact Customer Service for instructions on how to return your product. Items must be returned to the original point of purchase, with all components, accessories and printed materials, in the original product packaging. You will be responsible for all shipping costs and a 15% restocking fee. However, we will pay the return shipping costs if the return is the result of our error, or you received an incorrect or defective item, see Limited Warranty details below). Note that the shipping policy may differ from retailer to retailer.

Please note that if the item is a Limited Edition, we cannot guarantee that the item(s) can be replaced. In these instances you will be refunded your original purchase price.

Items purchased through an EFX Authorized Retailer must be returned through the retailer.  If you purchased the item on e-Bay (or any other auction site), the seller MUST be an EFX Authorized Retailer and you must return it through the seller.  If you are not sure if the seller is an EFX Authorized Retailer, please contact Customer Service BEFORE bidding.


Shipping Policy

The shipping address must be an actual address.  P.O. Boxes will not be accepted.



Your Pre-Order full payment or deposit is NON-REFUNDABLE in ALL circumstances unless EFX cancels the product, in which case, EFX will refund all deposits within 30 days.

Delivery dates are only an estimate and are subject to change without notice. Because our goal is to make the most accurate prop replica of the original prop, the estimated delivery date can vary greatly.

All updates will be sent via e-mail. Please make sure that your e-mail address is always current in you account profile.

If you have any questions, please contact Customer Service BEFORE placing your Pre-Order.

Privacy Policy

EFX is very sensitive to the privacy concerns of visitors to (the "Website). The EFX Online Privacy Policy ("Privacy Policy") explains our practices with respect to the collection, use, and disclosure of personal and non-personal information provided by visitors to our Web site. By using the Web site, visitors signify their assent to our privacy practices and the Terms of Use of our Web site. 

Collection of Information 

Personal Information

In general, we only collect personal information from visitors when they voluntarily submit it to us. Personal information that we may collect includes, but is not necessarily limited to, first and last name, telephone number, physical address, e-mail address, payment method, credit card number, credit card expiration date, and password. 

Non-Personal Information

Certain non-personal information about site visits is recorded by the standard operation of the Web site. The non-personal information that we collect includes the type of operating system in use (e.g., Macintosh or Windows), the type of browser being used by the visitor (e.g., Netscape or Internet Explorer), IP address, and the domain name from which visitors accessed the Web site (e.g. 

In addition, we may collect information about visitors' browsing behavior, such as the date and time they visit the Web site, the areas or pages of our Web site that they visit, the amount of time spent viewing the Web site, the number of times the visitor returns to the Web site, and other click-stream data (collectively, "Browsing Behavior Information"). We may use cookies (small text files that are stored on visitors' computers when they access our Web site) to collect Browsing Behavior Information. We may associate information we collect via cookies with the personal information we collect about visitors. 

Visitors are always free to decline cookies, but in doing so they may not be able to use certain features of our Web site. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from their hard drives. 

Use of Information 

EFX may use information collected from visitors to its Web site for any of the following purposes (1) to facilitate online purchases, (2) to fulfill orders, (3) to send marketing and other communications to our visitors, (4) to conduct internal reviews of our site (e.g., to determine the number of visitors to the site), (5) to help us better understand visitors' use of our site, (6) to respond to specific requests from our visitors, and (7) to protect the security or integrity of the Web site. Non-personal information will be used for purposes of conducting internal reviews of the Web site, monitoring the Web site, and providing an enhanced online experience for visitors. 

Disclosure of Information 

EFX may transfer or otherwise disclose the information it collects from visitors the Web site to employees and independent contractors of EFX, subsidiaries and affiliates of EFX, consultants, and other business associates, service providers, and suppliers, if the disclosure will enable that party to perform a business, professional, or technical support function for EFX, or if required to do so by law. EFX may also disclose information it collects from its site visitors to EFX's marketing and business partners, who may use the information in connection with their business operations, such as to send marketing and other communications to visitors of the Web site. EFX will also transfer or otherwise disclose personal information in response to judicial process, and, as permitted under provisions of law, to provide information to law enforcement agencies or in connection with an investigation on a matter related to public safety. 

Security of Information 

EFX maintains physical, electronic, and procedural safeguards to guard your personal information. We allow access to personal information only to persons and entities engaging in activities provided for by this Privacy Policy. We use Secure Socket Layer technology, among other technologies, to protect any credit card information you provide us. 

Unforeseen Circumstances 

In the event that EFX or any of its assets are acquired by a third party, personal information acquired by us may be one of the assets transferred. 

Acceptance of Privacy Terms & Conditions 

By visiting the Website, visitors agree to the practices described in this Privacy Policy. To the extent that any of the third-party sites accessible through the Web site have different privacy practices from those stated in this Privacy Policy, those third-party privacy practices govern the collection and use of information visitors provide when visiting those sites. EFX is not responsible for the policies, content, and practices of other companies. 

Access to Information 

To access or change contact and payment information, visitors should click on the My Account link available on EFX home page and most of the other website pages. 

Changes To This Privacy Statement 

On occasion, it may be necessary for EFX to change the terms of this Privacy Policy. To ensure that visitors are aware of current privacy practices, we recommend that they check the Web site periodically. Visitors can be assured that any changes that we make will not be applied retroactively and that we will not materially change how we handle previously collected information without visitors' consent. 

Contact Us 

For questions regarding the EFX Privacy Policy, please email us at or call 1-888-999-TOYS (8697).